Privacy Policy

Last Updated: December 18, 2025

At LifeGrace (“we”, “our”, “us”), accessible from https://www.lifegrace.net/, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our ecommerce website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information you provide directly and automatically through your interaction with our site. This includes:

a. Personal Data You Provide

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and preferences

  • Account login information

b. Payment Data
We do not store your payment card details on our servers. All payments are processed securely through trusted third-party payment processors.

c. Automatically Collected Data

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate order updates, delivery information, and customer support

  • To personalize and improve your shopping experience

  • To send newsletters and promotional offers (only if you opt in)

  • To monitor and analyze website usage for performance

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, understand how you use our site, and analyze trends. You can manage cookie preferences via your browser settings. Disabling cookies may affect certain functions of the site.

4. How We Share Your Information

We may share your information with: 

  • Service providers (e.g., shipping carriers, payment processors) to deliver products

  • Marketing partners if you have opted in

  • Legal authorities when required by law

  • Affiliated partners only to provide the services you request

We do not sell your personal data to third parties.

5. Third-Party Links

Our website may contain links to external websites (e.g., social media or partner sites). We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing personal information. 

6. Security of Your Information

We implement reasonable security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Restricted access controls

  • Regular security reviews

However, no method of transmission over the Internet is 100% secure.

7. Children’s Privacy

Our website is intended for users who are at least 18 years old. We do not knowingly collect information from children under 18. If you believe we have collected data from a minor, please contact us to have it removed. 

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing your data

  • Correcting inaccuracies

  • Requesting deletion

  • Opting out of some uses of data

To exercise these rights or for any privacy-related requests, please contact us (details below). 

9. International Data Transfers

If you access our website from outside Pakistan, your personal data may be transferred to servers located in other countries. By using our website, you consent to these transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest revision. Please review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@lifegrace.net
📞 Phone: +92 325 6982444
📍 Address: Ring Road, Lahore, Pakistan

Thank you for choosing LifeGrace!
Your trust and privacy matter to us.